Unfortunately there web site states that power is restored and their phone service is overloaded. We rely on their system text and their website for updates but neither are functioning as expected.
As many here can state that the power came on for a brief moment then back off. The estimated time was not correct. I think the patience of a customers would tolerate everything if the information was more accurate towards their customers.

I just spoke with a very nice lady with BVES’s outside calling service.. She was very nice and helpful but had no clue about what was going on. I had to explain everything to her. She said she would report what I said to BVES, but of course they know that already. 😁

So "technically" they didn't lie: The power came in at 9:00 then...well...

I recall BVES saying in one of its communications yesterday that it might turn on power and then turn it off again as part of restoring it throughout the valley. Hopefully that’s what’s going on

BVES does a notably poor job in communicating with its customers. The information they’ve provided on this outage, while sketchy and incomplete, is actually an improvement for them.

Planned Outage Notification: Oct. 16 (11:30PM) to Oct. 17 (7AM)

Can anyone explain to me why BVES is unwilling to update us with the latest information relative to outages? The last BVES Website update I can find reads that the power would restored at 7 AM. Its now after 9.

Well the power was restored for a few minutes In Moonridge then back off.

Power came back in Moonridge right now at 9:01 am then went right back off.

Power on Park Avenue just went out at 8:50.

Power back in Erwin

Power out in Erwin again

Sugarloaf was only out for about an hour starting around 3:00 AM

Per BVES: Revised estimate for fully restored power: 9:00 a.m.

Still out by airport. Went dark around 3. Good to know we pay some of the highest KwHs in the country for this 'fun'. Not a good way to start a weekend when things need to get done 🫩

@GratefulOne power was supposed to be restored by 7 AM. I don’t see any updates from BVES.